Blog

What Type Of Jobs Are There In The Hospitality Industry?


10/11/2012 Facebook Twitter LinkedIn Google+ Catering Business Tips


What Type Of Jobs Are There In The Hospitality Industry?

The hospitality industry is as demanding as it is rewarding. The primary and often most difficult task of working in hospitality is customer interaction. Communication with the customer to satisfactory standards is crucial to working in hospitality. Clear and concise communication must be adhered to, to ensure efficiency and encourage profitability. In hospitality jobs you must be able to work in a team. Teamwork is essential to providing the best possible customer service. You will be in regular contact with the managers whom you will work closely with throughout the day. Experience in vital hospitality. There are many educational institutes that will offer courses to cater to the development of your customer service skills so that you can master your craft in hospitality.

Skills

  • Must be able to interact and network with people
  • Flexibility and discipline is essential
  • Diligence
  • Self-motivation and composure
  • Must be business savvy and organised
  • Project and time management
  • Budget control and finance skills
  • Numerical analytics
  • Interpersonal skills including communication and listening

Responsibilities

  • Hiring and training staff
  • Coordinating events and functions
  • Catering to clients and customers
  • Serving beverages to customers and preparing meals
  • Preparing meals and drinks for the customers

Payment in Hospitality

The job possibilities in hospitality are widespread. This is why there is such a range between the amounts of money that you can ear when you are working in hospitality. There is plenty of room to grow and work your way up to management when you are experienced in the hospitality industry. Once you’ve got your foot in the door it’s onwards and upwards from there. Entry-level salaries in this industry will be around £12,000 and if you work your way up to management, you will be within reach of a salary of up to £80,000.

Waiters & Waitresses – A Typical Job In Hospitality

A typical and popular role with the hospitality industry is that of a waiter/waitress. Being a waiter consists of routine manual work involving serving food at events, restaurants and functions or bringing drinks to tables in relative environments. In this position you will be responsible for providing excellent customer service to guests. This includes taking their orders and delivering them quickly and efficiently. Maintaining a clean and workable environment is important for the waiter/waitress also. In this position one will be under close supervision by supervisors to ensure that they are committing to 100% customer satisfaction.

Service doesn’t stop in waiter jobs. You must be fully capable of continuing a service until each guest that you are responsible for leaves. Any tips left for the waiter should be accepted graciously. You will usually receive a tip of about 20% of the total bill, depending on whether or not your services were appreciated.


Comments